一、為何精神健康也是備災的一部分? Part 1 — Why Mental Health Is Part of Preparedness

停電、水浸、火警、極端天氣……這些事件不只影響家居安全,也在短時間內打亂生活秩序,帶來不確定感和失控感。即使身體安全,心理上的影響可以持續數週。

Power cuts, floods, fires, extreme weather — these events don't only threaten physical safety. They rapidly disrupt daily life, creating uncertainty and a sense of loss of control. Even when a household is physically safe, the psychological impact can linger for weeks.

研究顯示,緊急事件後出現焦慮、失眠和情緒波動是常見且正常的反應。然而,提前了解這些反應,並建立家庭應對策略,可以大大縮短復原時間。

Research shows that anxiety, sleep difficulties and mood changes after emergencies are common and normal responses. Understanding these reactions in advance and building household coping strategies can significantly shorten recovery time.

💡
備災本身就有心理效益Preparedness Has Psychological Benefits

有研究指出,提前為緊急情況作準備本身,就能顯著降低面對災難時的焦慮感。知道自己有計劃,感覺是天淵之別。

Research suggests that the act of preparing for emergencies itself significantly reduces anxiety when disasters occur. Knowing you have a plan makes an enormous difference to how you cope in the moment.

📌 資料來源:NHS Every Mind Matters「Stress」指引(nhs.uk/every-mind-matters);Mind UK「How to cope after a traumatic event」(mind.org.uk)。

📌 Sources: NHS Every Mind Matters "Stress" guidance (nhs.uk/every-mind-matters); Mind UK "How to cope after a traumatic event" (mind.org.uk).

二、緊急情況對精神健康的常見衝擊 Part 2 — Common Emotional Impacts of Emergencies

📌 資料來源:NHS「Where to get urgent help for mental health」(nhs.uk/mental-health-services);Mind UK「How to cope after a traumatic event」(mind.org.uk/trauma)。

📌 Sources: NHS "Where to get urgent help for mental health" (nhs.uk/mental-health-services); Mind UK "How to cope after a traumatic event" (mind.org.uk/trauma).

以下反應在緊急事件後的數天至數週內出現,都是正常的

The following reactions in the days to weeks after an emergency are normal:

  • 焦慮與過度警覺Anxiety and hypervigilance ——持續感到緊張、難以放鬆、對聲音或新聞特別敏感 — persistent tension, difficulty relaxing, heightened sensitivity to sounds or news
  • 睡眠困難Sleep difficulties ——難以入睡、多夢、早醒 — trouble falling asleep, vivid dreams, early waking
  • 情緒起伏Mood swings ——容易激動、悲傷,甚至莫名哭泣 — irritability, sadness, unexpected crying
  • 反覆回憶事件Intrusive thoughts ——腦海中不斷浮現事件畫面 — the event replaying in your mind
  • 疲倦與專注力下降Fatigue and poor concentration ——即使沒有做很多事情也感覺精疲力竭 — feeling exhausted even without doing much
  • 身體症狀Physical symptoms ——頭痛、胃部不適、肌肉緊張 — headaches, stomach upset, muscle tension
  • 兒童行為退化Children's behavioural regression ——年幼孩子可能重新出現尿床、黏人或睡眠問題 — younger children may return to bedwetting, clinginess or sleep problems

正常反應(無需過分擔心)Normal Responses

  • 事後數天情緒低落或焦慮Low mood or anxiety for a few days after
  • 難以集中精神工作或學習Difficulty concentrating at work or school
  • 對新聞敏感,想了解最新情況Sensitivity to news; wanting to stay informed
  • 偶爾想起事件經過Occasionally thinking about the event
  • 約2至4週後逐漸好轉Gradually improving within 2–4 weeks

⚠️ 需要尋求協助的訊號Signs You Should Seek Help

  • 症狀持續超過4週且無改善Symptoms lasting over 4 weeks without improvement
  • 嚴重影響日常生活或工作Significantly affecting daily life or work
  • 出現傷害自己的想法Thoughts of harming yourself
  • 無法照顧家人或自己Unable to care for family or yourself
  • 以酒精或藥物應對情緒Using alcohol or substances to cope

三、平時建立情緒韌性 Part 3 — Building Emotional Resilience in Advance

備災唔只係買應急包。以下習慣在緊急情況發生前建立,可以幫助家庭更快從衝擊中復原:

Preparedness isn't only about buying supplies. Building the following habits before an emergency helps your family recover more quickly when one occurs:

📌 資料來源:NHS Every Mind Matters「Stress」(nhs.uk/every-mind-matters);Mind UK「How to improve your mental wellbeing」(mind.org.uk/wellbeing);Samaritans「How we can help」(samaritans.org)。

📌 Sources: NHS Every Mind Matters "Stress" (nhs.uk/every-mind-matters); Mind UK "How to improve your mental wellbeing" (mind.org.uk/wellbeing); Samaritans "How we can help" (samaritans.org).

👨‍👩‍👧 家庭層面

👨‍👩‍👧 At the Family Level

  • 建立家庭緊急計劃——知道大家的聯絡方式、集合點、每人的角色,減少事發時的慌亂Create a family emergency plan — knowing everyone's contacts, meeting points and roles reduces panic when something happens
  • 定期家庭溝通——讓每個人感覺被聽見,問題早點浮現,不積累成壓力Regular family check-ins — let everyone feel heard and surface issues before they become major stressors
  • 保持日常規律——固定的飲食、睡眠和活動時間,是情緒穩定的基礎Maintain daily routines — consistent meal times, sleep and activities are the foundation of emotional stability
  • 建立支援網絡——認識鄰居,知道緊急時可找誰幫忙Build a support network — get to know your neighbours and know who to call in an emergency

🧘 個人層面

🧘 At the Individual Level

  • 保持規律運動——即使只是每天散步20分鐘Regular exercise — even a 20-minute daily walk makes a meaningful difference
  • 限制接觸新聞的時間——每天固定時間看新聞,而非全天候刷新Limit news consumption — set specific times to check news rather than refreshing constantly
  • 保持社交連繫——緊急時感到孤立會加重壓力Stay socially connected — isolation during emergencies significantly worsens stress
  • 有需要時尋求幫助——開口不易,但尋求支援是強大的表現Ask for help when needed — it can feel hard to ask, but seeking support is a sign of strength
🏠
有計劃,心更定A Plan Reduces Anxiety

有書面應急計劃的家庭,在事發後焦慮程度明顯較低。原因很簡單:計劃將「不知道會怎樣」變為「我知道我會怎麼做」。

Families with a written emergency plan experience significantly lower anxiety after events. The reason is simple: a plan transforms "I don't know what will happen" into "I know what I'll do."

四、緊急情況發生時:保持冷靜的實用方法 Part 4 — During an Emergency: Practical Ways to Stay Calm

🧠 即時應對

🧠 Immediate Coping

  • 呼吸先——吸氣4秒、停4秒、呼出4秒。這是最快啟動身體放鬆反應的方法Breathe first — inhale 4 seconds, hold 4, exhale 4. This is the fastest way to activate your body's relaxation response
  • 專注眼前可控的事——你控制唔到颱風,但你可以決定現在去哪裡、做什麼Focus on what you can control — you can't control the storm, but you can decide where to go and what to do right now
  • 限制資訊來源——只跟隨一個可靠官方來源(如 BBC、GOV.UK),避免在多個社群媒體之間跳來跳去Limit information sources — follow one reliable official source (BBC, GOV.UK) rather than scrolling across multiple social media platforms
  • 照顧基本需要——喝水、吃東西、保暖。身體需要被照顧,情緒才跟得上Meet basic needs — drink water, eat, stay warm. Your body needs care before your emotions can follow

👶 照顧家中兒童

👶 Looking After Children at Home

  • 兒童從大人身上讀取情緒——你越鎮定,他們越安心Children read emotions from adults — the calmer you appear, the safer they feel
  • 用簡單語言解釋正在發生什麼,讓他們知道大人有計劃Use simple language to explain what's happening and reassure them that adults have a plan
  • 保持平時的睡前習慣(如故事、歌曲),幫助兒童感覺安全Maintain bedtime routines — familiar rituals help children feel safe
  • 允許他們表達恐懼——不要說「唔好怕」,而是說「我理解你害怕,我們一起面對」Allow them to express fear — instead of "don't be scared," say "I understand you're scared, we'll face this together"

五、與不同年齡子女談論緊急情況 Part 5 — Talking to Children About Emergencies by Age

📌 資料來源:Young Minds UK「Supporting your child's mental health」(youngminds.org.uk/parent);NHS「Children's mental health」 — Every Mind Matters(nhs.uk/every-mind-matters)。以下指引按年齡組別整理。

📌 Sources: Young Minds UK "Supporting your child's mental health" (youngminds.org.uk/parent); NHS "Children's mental health" — Every Mind Matters (nhs.uk/every-mind-matters). Guidance below is organised by age group.

2–5歲
Ages 2–5

幼兒

Young Children

  • 用最簡單語言:「有大風,我們待在家裏。」"There's a big storm so we're staying home."
  • 保持日常作息,幫助他們感覺安全Keep daily routines to create a sense of safety
  • 多擁抱,增加身體接觸More hugs and physical reassurance
  • 避免在旁邊看新聞影片Keep news images completely out of sight
6–11歲
Ages 6–11

小學年齡

Primary School Age

  • 簡單誠實地解釋,不過度渲染Be honest and simple, without over-dramatising
  • 讓他們參與簡單準備工作(如執應急包)Involve them in simple preparations (e.g. packing the emergency bag)
  • 鼓勵他們說出擔心的事Encourage them to name what they're worried about
  • 「會唔會有事?」——誠實但給予希望"Will we be okay?" — be honest but hopeful
12歲以上
Ages 12+

青少年

Teenagers

  • 以平等態度交談,尊重他們想了解實情Talk as near-equals; respect their need for real information
  • 共同制定家庭應急角色分工Involve them in family emergency role planning
  • 留意社群媒體對情緒的影響Watch for social media's effect on their mood
  • 讓他們知道感到焦慮是正常的Normalise anxiety — it is a normal response

六、事後:正常反應 vs 需要求助的訊號 Part 6 — After: Normal Reactions vs When to Seek Help

事後頭幾週出現情緒困擾是預期之內的。大多數人在2至4週內自然復原。但若以下情況持續超過4週,建議尋求專業支援:

Emotional distress in the first few weeks after an emergency is expected. Most people recover naturally within 2–4 weeks. But if the following persist beyond 4 weeks, it is worth seeking support:

🚩
PTSD(創傷後壓力症)的訊號Signs of PTSD (Post-Traumatic Stress Disorder)

反覆的夢魘或閃回(flashback)、完全迴避觸發回憶的地點或話題、情緒麻木、持續高度警覺——如這些症狀持續超過4週,請聯絡 GP 要求轉介。NHS 提供免費的創傷治療,包括創傷專注認知行為治療(Trauma-focused CBT)及眼動脫敏重整療法(EMDR)——兩者均為英國 NICE 官方指引 NG116 列明的 PTSD 成人首選治療。

Recurring nightmares or flashbacks, completely avoiding places or topics that trigger memories, emotional numbness, persistent hypervigilance — if these persist beyond 4 weeks, contact your GP to request a referral. NHS provides free trauma treatments including trauma-focused CBT and EMDR (Eye Movement Desensitisation and Reprocessing) — both recommended as first-line adult PTSD treatments by NICE Guideline NG116.

📌 PTSD 診斷及治療標準依據:NICE 指引 NG116「Post-traumatic stress disorder」(2018年12月發佈;2025年4月覆核確認建議不變)。NICE 建議以創傷專注認知行為治療(Trauma-focused CBT,通常8-12節)及眼動脫敏重整療法(EMDR)作為成人 PTSD 首選治療。來源:nice.org.uk/guidance/ng116

📌 PTSD diagnostic and treatment standards: NICE Guideline NG116 "Post-traumatic stress disorder" (published December 2018; surveillance review April 2025 confirmed recommendations unchanged). NICE recommends individual trauma-focused CBT (typically 8–12 sessions) and EMDR as first-line treatments for adults with PTSD. Source: nice.org.uk/guidance/ng116.

🌱 幫助自己復原的實用步驟

🌱 Practical Steps to Help Your Recovery

📌 資料來源:NHS Talking Therapies(nhs.uk/talking-therapies);Mind UK「Recovery」(mind.org.uk);Samaritans(samaritans.org)。

📌 Sources: NHS Talking Therapies (nhs.uk/talking-therapies); Mind UK "Recovery" (mind.org.uk); Samaritans (samaritans.org).

  • 接受情緒起伏——不要因為感到脆弱而責怪自己Accept emotional ups and downs — don't blame yourself for feeling vulnerable
  • 恢復日常規律——固定的時間表幫助大腦感覺「生活回到正軌」Re-establish daily routines — a regular timetable helps the brain feel life is returning to normal
  • 減少孤立——與信任的人談談感受Reduce isolation — talk to someone you trust about how you're feeling
  • 暫時減少接觸觸發情緒的資訊(新聞、社交媒體)Temporarily limit exposure to triggering content (news, social media)
  • 如症狀持續,聯絡 GP 要求 NHS Talking Therapies 轉介——免費,無需私家費用If symptoms persist, contact your GP to request NHS Talking Therapies — free, no private fees needed

七、英國精神健康求助資源 Part 7 — UK Mental Health Support Resources

以下均為免費資源,無需私家費用:

All of the following are free — no private fees required:

Samaritans
24小時情緒支援熱線,不需要處於危機才可致電
24-hour emotional support — no crisis needed, just someone to talk to
116 123
Shout
短訊危機支援服務 — 發「SHOUT」至 85258 · 24小時
Text crisis support — text "SHOUT" to 85258 · 24 hours
85258
CALM
情緒支援,尤適男士 · 每天下午5時至凌晨12時
Mental health support, especially for men · 5pm–midnight daily
0800 58 58 58
Childline
18歲以下兒童及青少年 · 24小時免費
For children and young people under 18 · Free, 24 hours
0800 1111
NHS Talking Therapies
免費 CBT 及心理治療,可自行網上轉介,毋須等待 GP 轉介
Free CBT and psychological therapies — self-refer online, no GP referral wait needed
Mind
英國最大心理健康慈善機構,提供資訊及地區支援
UK's leading mental health charity — information and local support services
🌍
需要其他語言的支援?Need Support in Another Language?

Samaritans 可安排廣東話、普通話及其他語言服務(需提前預約,可電郵 jo@samaritans.org 查詢)。NHS Talking Therapies 部分地區亦提供雙語治療師,可向 GP 查詢當地選項。

Samaritans can arrange Cantonese, Mandarin and other language support (advance arrangement needed — email jo@samaritans.org to enquire). Some NHS Talking Therapies services offer bilingual therapists depending on your area; ask your GP about local options.